faq

Frequently asked questions

Products

Does BathEnvy offer samples?


We frequently include free product samples when we ship purchased items. This selection process is at random. ShopBathEnvy does offer an ambassador program known as the Sample Club. This is a private club with admission as invite only exclusive to frequent customers. All participants will receive free monthly bath product samples in exchange for direct feedback. A short term introductory period is required in order to receive monetary compensation. Compensation is based on use of personalized coupon code. If interested please contact us via INFO@SHOPBATHENVY.COM




Will the all natural ingredients or CBD cure my ailments?


Disclaimer: The information, advice, statements, and testimonials made about ShopBathEnvy products mentioned on this website and various social media accounts have not been evaluated by the US Food and Drug Administration (FDA). The information on this site and the products listed are not intended to diagnose, treat, cure or prevent disease, nor are they intended to replace neccessary medical help. It is always recommended to consult with a healthcare professional before starting any regimen with essential oils. User submitted testimonials are based on individual results and do not constitute a guarantee that you will achieve the same results - what works for some may not work for others. Product posting portrayal is for educational purposes only, not intended to supplant A doctors proposal. Our products are not endorsed by the FDA. Our items are made with characteristic fixings And it isn't to be utilized other than for expressed purposes. Our items are not made to fix any kind of maladies so please counsel your specialist and confirm that it won't meddle with any ailments, pregnancy, nursing, or something else. In the event that any irritation occurs, please cease utilization of the items. Posh Reality LLC isn't held at risk for any item abuse. Although our products are handcrafted with natural ingredients, our products are not hypoallergenic.




How should I store my products?


Due to the Essential Oils and Shea Butter or Coconut Oil content we recommend keeping your products in a dry, cool environment away from sunlight and excess heat. You can use any airtight container or a glass jar for extra special safe keeping.





Orders

Who do I contact if I'm having technical difficulties with the website?


If you are having difficulty placing an order online, or experiencing any other problems with the website, please contact Customer Care via email info@shopbathenvy.com or (848) 228-2608.




I have a tracking number, but my order shows no movement. When will I get it?


Don't be worried if your tracking number says that it has no information yet: it can take at least 48 hours to activate on the carrier's end. Due to a high volume of orders, shipping carriers may take even longer to activate the tracking information and unfortunately we have no control over this part of the process. When it is activated, just click the number to track your package’s progress. Once your order is shipped, you may experience delivery delays. We apologize for the inconvenience and we thank you for your patience and support. If you want more specific information once your order has left our door, please contact the carrier directly.




How do I change or cancel my order?


We do not normally accept order cancellations or changes once an order has been processed. Please contact info@shopbathenvy.com for further assistance for special circumstances.





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